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Terms & Conditions

Placing an Order

Shop 24 hours a day, 7 days a week at You’ll receive notification within 24 hours after the order is confirmed and when it ships.

We accept Visa®, MasterCard®, American Express® and Discover® credit cards. Only one credit card will be accepted per order as we are unable to process a single order on two separate credit cards.

Your credit card is charged at time of  checkout, the charges will  include the full purchase amount, including taxes.

Sales Tax

All merchandise purchases are subject to sales tax in accordance with the current state and local tax rates for the shipping/delivery destination. Estimated Sales Tax is calculated at the time of purchase and is generally based on the total selling price of each item, which, depending on local and state laws, may include discounts and shipping and processing charges.  To the extent any of the factors affecting the calculation of sales tax change between the time you place an order and the time your credit card is charged, the amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.

Delivery Methods

The size and weight of your online purchase are factors that help us determine the most efficient delivery method. Typically we will deliver using USPS, UPS or Fed-ex. For larger items we will use LTL freight.

Delivery of Your Purchase

For a damage issue with a Standard Shipping, contact Customer Care at for parts and service. All damaged products must be reported within 72 hours of delivery.

Items that are refused will be covered by our Return Policy.

Change or Cancellation

As soon as your order is placed, our fulfillment process goes into motion. To change or cancel an order, please follow the steps listed below. The sooner we receive a request, the faster we can revise your order.

For Standard Shipping, please contact Customer Care at You will receive an email confirming the canceled order or items, of a canceled order. If the product has already shipped, you may return it under our Return Policy.

Return Policy

Autocado takes great pride in the products we sell and it is important to us that you are happy with your purchase. You have 90 days from date of purchase to return a product.  If you are not satisfied and want to make a return, please follow these guidelines so we can better assist you.

If your Standard Shipping item arrives damaged or is not the product you need, please create a return on our site or contact customer service. To report delivery damage or make a return, use our easy online return process or contact Customer Care at


Return Requirements.

In order to receive the full amount of the refund described in this Return Policy, all item(s) must be: (1) in new/unused condition and (2) returned with all accessories and parts and securely packed in all original or equivalent packaging Clearance Items are final sale items and cannot be returned unless they are delivered damaged.


The returned item(s) are inspected immediately upon receipt. Any appropriate exchanges, credits and refunds will be issued for the purchase price of the returned item(s); taxes are refunded in accordance with applicable state law. With the exception of refunds for damaged or defective merchandise, shipping, delivery, and handling charges are nonrefundable, and return shipping or pickup fees may apply.  Refunds are made based on the payment method used at the time of purchase. Please allow 7–10 days following receipt of the returned item(s) for any credit or refund to display on your credit card statement.



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